Job Title: Patient Administrator
Location: Chertsey, Surrey
Salary: £12 p/hour weekday & £15 p/hour weekends
Start date: ASAP
This role is working 37.5 hours per week on a local rota from Monday to Sunday. Our Patient Administrators normally work 4 x 9.5 hour shifts per week.
What are the key role responsibilities?
·Booking clinically validated appointments on the internal system
·Providing a high quality administrative and secretarial service for the unit to ensure an efficient service
·Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
·Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
·Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
·Utilising relevant IT systems to support the delivery of a high-quality Imaging Service
·Ensuring patient and customer focus is central to the commercial success of the Business
What skills and experience will you need to apply?
·Experience in a similar patient facing, healthcare or administrative role
·Flexibility in working patterns to fulfil site requirements
·Ability to prioritise tasks whilst maintaining accuracy and attention to detail
·Effective communication skills both on the phone and face to face
Job Features
| Job Category | Professional Services |